Welcome to the MWPAI Human Resources Employment Opportunities section. The following information will assist you in applying for open positions at MWPAI.

Human Resources is located at 1212 State St. (corner of State Street and Kirkland Street). Our hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. We can be contacted at (315) 797-0000, ext. 2108 or 2141, by fax at (315) 797-7509 or by email to hrjobs@mwpai.org.

Application and Selection Process

Human Resources coordinates employment searches for open positions at MWPAI via internal and external employment announcements.  Human Resources receive application information and an acknowledgement card is sent to each applicant.  Application material is then forwarded to the hiring department for review. Candidate interviewing and selection is made by the hiring department with assistance from the Human Resources Office.

The application materials required for each open position vary and are described in the body of the position announcement. Please include all required information for consideration.

MWPAI performs a thorough background check, reference check, degree verification (when applicable), and medical exam (for certain positions) on the selected candidate post-offer, pre-hire and complies with all relevant state and federal laws on non-discrimination.

An Equal Opportunity/Affirmation Action Employer – MWPAI will not discriminate against any employee or qualified applicant for employment because of race, color, creed, religion, sex (including pregnancy and equal pay), national origin, sexual orientation, gender identity, genetic information, veteran or military status, disability, age or any other protected status under applicable law.


Technical Support Manager

Position Summary: Manages day-to-day helpdesk requests, sets priorities, and assigns work. Acts as team leader to other Support Technicians and oversees work-study students in their daily tasks and assignments. Install, set up and monitor personal computers and accessories for end users and labs. Assists the Network Administrator with the administration and maintenance of network users and equipment.

Accountabilities:

  1. Administer/Maintain computer systems: Install, configure, monitor and maintain end users computer systems, workstations and accessories. Monitor and maintain servers, ethernet networks, Wi-Fi networks, firewalls and switches. Administrate users’ network and server access, email accounts and file permissions. Perform data back-ups. (30%)
  2.  Manage Helpdesk support: Assigns personnel Tasks, sets priorities, and monitors status of all helpdesk requests, troubleshoots networks, computer systems, and applications to identify and correct malfunctions and other operational difficulties. Serve as an information systems resource, investigate user problems, identify, test and implement solutions. (30%)
  3. Team Leader/ Work-study supervisor: Acts as team leader to other support technicians, assigns tasks, guides workflow, and assists with helpdesk tickets. Supervises work-study students in the performance of their duties and responsibilities. Assigns work and tasks, monitors performance and adherence to procedures. (15%)
  4. Planning/Development: Assist the Network Administrator through evaluation/recommendation for purchase and or replacement of computer systems equipment, application software, and lending equipment. (10%)
  5. Media Support: Assist students, faculty and staff with planning, editing, or finalization of: (10%)
        a. Digital media productions (filming, audio / video editing)
        b. Multimedia Productions (prepares equipment for media presentations in galleries)
        c. Web Development/Administration (assists with preparing media for websites and assists with website user administration)
  6. Other duties: Create technical instructions for end users, assist with research and procurement of supplies and technical equipment used by the institution. (5%)

Formal Education and Job Related Experience:
Minimum of Associates Degree with 3 years’ experience in Information Technologies or similar discipline. Must be proficient with multi-platform computer system to include MS Windows 7, 8.1 and 10, Apple OS X. Also, working knowledge of networking systems and security. Demonstrate knowledge of MS Office, Google G-Suite,, Adobe Creative Cloud Suite applications. Other desired proficiencies include customer service experience, familiarization with Google Suite Administration, Citrix XenServer platform, Windows Servers, MS SQL server, MS IIS server and Active Directory. Certifications are a plus.

Full-time position (35 hours per week) Regular full time staff receive an excellent benefits package including health, dental, vision, group life, short term and long term disability and workers’ compensation insurances, vacation, sick and personal benefit time and paid holidays. Participation in our TIAA-CREF retirement plan begins after one year of service.

Chartered in 1919 and opened in 1936, MWPAI is named for its founding family.
MWPAI has three divisions—Museum of Art, School of Art (including community classes and the PrattMWP program associated with Pratt Institute, Brooklyn), and Performing Arts. The Museum is one of only four in the U.S. associated with a nationally
accredited art school.

Send cover letter, resume and contact information for three professional references to:

Send resume/cover letter to:
Human Resources
Munson-Williams-Proctor Arts Institute
Technical Services Manager Search
310 Genesee Street
Utica, New York 13502
Fax: (315) 797-7509
Inquiries: 315-797-0000, x 2153
Email: hrjobs@mwpai.org

EOE


Physical Plant Administrative Assistant

Provide clerical and general office work for the Physical Plant division. Monitors division expenditures, assists with rental property management, performs routine secretarial duties for Physical Plant Office with word processing and maintaining files, performs data input and prepares reports from computerized maintenance management system, provides receptionist relief and assists with Annual MWPAI car show.

Education and Experience - Preferred - Associates degree in Accounting or Business Administration and related office experience or 3 years experience in bookkeeping or office management. Knowledge of CMMS software helpful. Monday – Friday, 8 am to 4 pm with unpaid hour lunch. Occasional need for additional hours, especially for Annual MWPAI Car Show in conjunction with the MWPAI Summer Arts Festival. Regular full time position, non-exempt. Well-qualified candidates will receive consideration above the hiring rate of $12.54 hourly. Excellent benefits package, including health, dental, vision insurance, paid vacation, sick, personal and holidays and more!

Send cover letter, resume and contact information for three professional references to:

Send resume/cover letter to:
Human Resources
Munson-Williams-Proctor Arts Institute
Physical Plant Administrative Assistant Search
310 Genesee Street
Utica, New York 13502
Fax: (315) 797-7509
Inquiries: 315-797-0000, x 2242
Email: hrjobs@mwpai.org

EOE


Receptionist (Part time)

MWPAI is seeking a School of Art Evening and Saturday Receptionist to job share Monday – Thursday evening hours (6 pm to 9 pm) during the summer/fall/spring sessions and, additionally, Saturday morning hours (9 am to noon) during the fall/spring sessions.   Generally, the receptionists work 2 evenings Summer/Fall/Spring sessions and alternate Saturday mornings during Fall/Spring.  Previous general office/receptionist experience and ability to work with diverse groups of people.  Knowledge of Microsoft office suite, or other comparable software and/or database software, cash register operation and other office equipment desired.   Hiring rate $12.00 hourly.

Call 315-797-0000, ext 2242 to request an application

Or

send cover letter and resume to:

Send resume/cover letter to:
Human Resources
Munson-Williams-Proctor Arts Institute
School of Art Evening and Saturday Receptionist Search
310 Genesee Street
Utica, New York 13502
Fax: (315) 797-7509
Email: hrjobs@mwpai.org

EOE


Security Guards

Accepting applications for full time or relief (scheduled as needed) Security positions. Must be available to work all shifts, especially nights, weekends and holidays. Our security staff is required to respond in a professional and courteous manner to all interactions and to respond quickly with professional judgment during emergencies. New hiring rate for all positions $12.00 hourly.

Gallery Guard – ensure safety and security of Institute visitors, staff, faculty, students, art collection and museum buildings by protecting against theft, vandalism and fire. Respond to visitor/staff needs and inquiries in a professional and courteous manner. Position may be trained for Acting Lead Guard with differential for hours worked as Acting Lead Guard. Gallery hours are Tuesdays – Saturdays, 10 am to 5 pm and Sundays 1 pm to 5 pm. Other hours Mondays (July and August) and for evening events.

Security Guard III - Perform campus patrol and dispatch responsibilities during each shift with inside and outside rounds of campus and buildings and alternating at dispatch desk. Must be able to react appropriately and quickly in emergency situations. Investigate accidents and incidents and submit timely reports. Excellent interpersonal and telephone skills required. Must be able to operate communications equipment such as two-way radio, CCTV and security alarms. Ability to effectively communicate with staff, students, faculty and visitors an integral part of position. Previous experience as radio dispatcher/telephone operator preferred. Positions available are one full time and several relief (scheduled as needed to fill in for absences, open shifts or special needs).

Qualifications – NYS Guard licensure required. Previous experience and familiarity with security equipment preferred but will train successful candidate. AAS degree in security related field desired.

Call for (315) 797-0000, extension 2242 for employment application

or

Send resume/cover letter to:
Human Resources
Munson-Williams-Proctor Arts Institute
Security Guard Search
310 Genesee Street
Utica, New York 13502
Fax: (315) 797-7509
Email: hrjobs@mwpai.org

EOE


 

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Custodian (Regular part time, evening shift)

Regular part time position available on 2nd shift (4 pm to 9 pm) Monday through Friday. Maintain cleanliness of assigned areas/buildings, perform snow shoveling in winter, and other duties as assigned. Previous operation of power equipment for floor/carpet care or custodial experience helpful. Ability to move, lift or carry heavy materials and climb ladders essential part of position.

Regular part time staff receive an excellent benefits package including group life, short term and long term disability and workers’ compensation insurances, vacation, sick and personal benefit time and paid holidays. Participation in our TIAA-CREF retirement plan begins after one year of service.

Call 315-797-0000, ext. 2242 to request an application or send cover letter/resume to:

Human Resources
Custodial Search
Munson-Williams-Proctor Arts Institute
310 Genesee Street, Utica, NY 13502
Fax: (315) 797-7509
Email: hrjobs@mwpai.org

EOE

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